Public folders in Exchange Server provide a centralized location for users to share information and collaborate efficiently. Instead of manually forwarding emails or files to individual team members, public folders allow content to be accessed directly from the Outlook folder hierarchy. When configured as mail-enabled and added to a distribution group, emails sent to that group are automatically delivered to the public folder, enhancing team-wide communication.

Why Export Public Folders to PST Files?
Public folder data in Exchange is stored within EDB files, which cannot be accessed directly unless the database is mounted. Accessing this data requires a live Exchange environment and supported Outlook or OWA versions, making it less flexible for backup or archival purposes.
Over time, large organizations may accumulate extensive public folder data, which can lead to increased server load and slower performance. Exporting this data to PST not only makes it more accessible via Outlook but also helps reduce the size of the public folders, enhancing overall server efficiency.
Archiving public folder data to PST ensures a reliable backup that can be stored locally and accessed anytime, even in the event of server failure. It also provides a portable, long-term storage solution ideal for compliance and data retention needs.
How to export a Public folder to PST?
Exchange Management Shell cmdlets like New-MailboxExportRequest do not support Public Folders. Therefore, to export a Public Folder to a PST file, you need to use Outlook as a workaround, as explained below:
Steps to Export Exchange Public Folder to PST Using Outlook
Open Outlook and make sure it is connected to Source Exchange Server.
Goto File → Open & Export → Import/Export.

Select “Export to a file” and click Next

Select “Outlook Data file (.pst)” and click Next.

Go to the top-level Public Folder you want to export, ensure that “Include subfolders” is checked, and click Next.

Name the PST file as you wish, choose the export location, and click Finish.

Disadvantages of Using Outlook
- Time-consuming and manual : The process requires multiple steps and can be tedious, especially when exporting multiple folders individually.
- Not ideal for large organizations : Organizations with a vast number of top-level Public Folders may find the process inefficient and error-prone.
- Folder hierarchy limitations : If there are many top-level folders, Outlook may not preserve the exact hierarchy. Users often need to group folders under other top-level folders
Professional software to export Public folder to PST
As discussed above, there are no straightforward Exchange Management Shell scripts available to export Public Folders to PST. The manual method using Outlook is not only time-consuming but also prone to limitations, especially in preserving folder hierarchy for large environments.
The most reliable and efficient way to export Public Folders to PST is by using EdbMails Edb to PST converter. It offers a seamless solution that eliminates the complexity of manual steps and ensures a complete, structured export of your Public Folder data.
EdbMails makes it easy to:
- Export Public Folders to PST from Exchange 2007
- Export Public Folders to PST from Exchange 2010
- Export Public Folders to PST from Exchange 2013 and later versions
How to export EDB Public Folder to PST file using EdbMails?
Exporting the Public Folder from an Exchange EDB file to PST using EdbMails is a seamless and user-friendly process. The software is designed to handle even large and complex EDB files with ease, allowing you to load the file and view all its contents—including Public Folders—through a structured tree view. Once loaded, you can browse the Public Folder data, preview the emails, contacts, calendar items, and more before initiating the export. EdbMails ensures that the original hierarchy and metadata are preserved during the conversion to PST, making it ideal for archiving, migration, or backup purposes. You also have the flexibility to apply filters and export only the required folders or items instead of the entire data set. The export process is quick, secure, and does not affect the source EDB file.
For a detailed, step-by-step walkthrough with screenshots and instructions, refer to the EDB Public Folder to PST Export Guide in the official EdbMails User Manual.
Benefits of Using EdbMails to Export Public Folder EDB to PST
- Complete Export Capability : Export all Public Folder mailbox items such as emails, contacts, calendar entries, journals, tasks, notes, and more to PST files.
- Granular / Selective Export : Choose specific folders or items from the Public Folder EDB to export, rather than exporting the entire mailbox.
- Preserves Folder Hierarchy : Maintains the original folder structure of your Public Folder mailboxes during the export process.
- Built-in Preview Option : View the contents of your EDB file, including emails and attachments, before starting the export.
- Export to Office 365 : Directly migrate Public Folder EDB files to Office 365 mailboxes or archive mailboxes without intermediate steps.
- Export to Live Exchange Server : Supports direct migration of Public Folder data from EDB files to Live Exchange Server.
Conclusion
Exporting Public Folder EDB to PST is crucial for backup, data accessibility, and improving server performance. Manual methods using Outlook are time-consuming and not ideal for large environments due to their limitations. EdbMails offers a reliable, efficient, and user-friendly solution that ensures complete export with folder hierarchy preservation. It is the recommended approach for organizations seeking a seamless Public Folder migration.