Merge Office 365 Accounts

‘Can I merge two Office 365 accounts?’ is the question that puzzles many IT administrators across the globe trying to deal with scenarios that require merging of two different tenants. When done manually, the process involves a lot of careful planning and preparations so as to avoid any hindrance to the mail flow, it can also lead to serious overhead issues and take a lot of time. This is why use of a professional third-party tool like EdbMails is often recommended to merge Office 365 accounts.

Why Merge Office 365 Accounts?

Let’s have a look at some scenarios that could warrant merging of two Office 365 accounts:

Business and personal accounts: Say you have a business account setup with work email that you use to access Office 365 tools, SharePoint etc and you also have another account for personal use then you will have to merge Office 365 accounts if you ever wish to combine both these accounts.

Mergers and Acquisitions (M&A): If an organization acquires another organization then trying to merge Office 365 accounts would be the obvious way forward. For example, consider an organization ABC that has acquired a smaller organization XYZ and both have their own Office 365 tenants as illustrated:

Source tenant Target tenant
Domain abc.com xyz.com
Office 365 domain abc.onmicrosoft.com xyz.onmicrosoft.com

In this case, one must migrate all mailboxes from the source ‘xyz’ tenant to the parent ‘abc’ Office 365 tenant without interrupting mail flow.

How do I link two Office 365 accounts?

Whatever be the reason, if you wish to link two Office 365 accounts or merge Office 365 accounts, then one must be mindful of the fact that Office 365 doesn’t have native support for direct tenant-to-tenant migration. This leaves us with two options, first is to setup a Hybrid Exchange Server so that we can move all mailboxes from source tenant down to it and then migrate all the mailboxes from Exchange Server to target tenant.

The second and easier approach would be to copy mailboxes directly from source tenant to target tenant using a tool like EdbMails. Making use of EdbMails to merge Office 365 accounts can not only help you achieve your migration goals faster but also saves you from the headache of having to manually configure hybrid environments. EdbMails is also capable of mailbox migration within the same domain for scenarios where you to create a new mailbox for the same user.

Steps to Merge Office 365 accounts using EdbMails

  1. Click the “Start Your Free Trial” button
    demologin
  2. Select the Export Method as “Office 365 Migration” and click “Continue”
    office365-migration
  3. Enter the Office 365 account credentials to connect to your Source Office 365 tenant and click “Login to Office 365”. Before connecting to Office 365 make sure to set the impersonation rights to Office 365 user. (Note : For incremental migration you will have to migrate the specific mailbox from the same Office 365 tenant with the same computer)
    Click here to know how to set the impersonation rights.
    connect-to-office365
  4. After successful login, verify all the required Office 365 mailboxes are listed and click “Continue”.
    office-365-mailboxes
  5. Select all mailboxes that you wish to migrate. You can also select the folders from the mailboxes that you wish to exclude during the migration, in the right pane .Afterwards, select “Migrate To Destination Office 365” button
    migrate-to-office365
  6. Enter the Office 365 account credentials to connect to your Destination Office 365 tenant and click “Login to Office 365”. Before connecting to Office 365 make sure to set the impersonation rights to Office 365 user.
    Click here to know how to set the impersonation rights.
    office-365-destination
  7. After successful login to destination Office 365 account, verify all the required Office 365 mailboxes are listed and click “Continue to Mailbox Mapping”.
    office-mailboxes-mapping
  8. Map the source Office 365 mailboxes to requisite target Office 365 mailboxes and click on “Migrate Office 365 to Office 365”.
    migrate-mailboxes
  9. During the migration operation, detailed progress will be displayed as shown in the screenshot below.
    migration-progress
  10. Once the Export operation is completed, the message “Export operation has been completed” will be prompted.

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